Earned Media Services

Earned Social Media Management

What story is your brand telling? Building awareness and genuine connection is essential for the success of any business or nonprofit organization. While it takes a combination of marketing efforts to truly make an impact, earned (or organic) social media remains one of the most powerful tools to include in your strategy.

Your social media platforms are more than just channels — they’re an opportunity to shape your narrative, connect with your audience, and build meaningful relationships. With a thoughtful and intentional social media strategy, you can share your message in a way that feels authentic, engaging, and memorable.

How Earned Social Differs from Paid Social…

and how they can work together.

Earned social media creates the opportunity for you to manage and direct your brand voice.

Earned social refers to the organic visibility and engagement a brand gains through shares, mentions, reviews, recommendations, and user-generated content rather than paid advertising.

Unlike paid social, which relies on sponsored placement, earned social is driven by authentic community interaction that helps expand reach naturally.

Earned social media is essential for building trust, strengthening credibility, and creating meaningful connections with audiences who value genuine recommendations.

On occasion, earned social content that is resonating with your audience may be a good candidate for amplification through our paid social efforts.

Content Strategy and Creation

The content comes first. Content should showcase the personality of the brand. Social media content is sometimes the first touchpoint a person draws from when making decisions about a brand and also helps to build brand loyalty. Authenticity is key, especially in an AI world. We ensure that your strategy, content and content calendars are solid and intentional.

  • Content Strategy
  • Pre-Production
  • Content Gathering
  • Post-Production
  • Content Calendar Management

Scheduling & Monitoring

Timing is key. We provide full service social media management, including scheduling content when the time is right on relevant channels. Monitoring is essential to provide timely responses to comments and questions to ensure you are reaching people where they are in the funnel.

  • Content Optimization
  • Content Scheduling
  • Channel Monitoring
  • Social Listening

Reporting

What is resonating with your audience? Proper reporting will help determine what is working and what content may need adjustment, as well as track growth across your channels.

  • Analytics Monitoring
  • Reporting & Analyzation

Collaboration

We do not work in silos and take an integrated approach. Your earned social media content may be a great accompaniment to your owned channels, such as your blog or website. The content may also work as a great PR push or benefit from some amplification through our paid media team.

  • Team Approach
  • Owned and Paid Optimization

Earned Social in Action

Earned Social Media FAQs

Earned social media creates the opportunity for you to mold and manage your authentic brand voice. Paid social relies on sponsored placement, and content can be more ad-driven. There are opportunities for earned and paid teams to collaborate and amplify organic content when needed.

AI has its place, but authenticity is still key when it comes to content creation. This is your chance to connect with your audience and they typically can detect altered or enhanced content. AI can assist with other functions such as managing duplicate tasks, and aiding in research and strategy.

Proper earned social management requires consistency to show direct results. While main results become more apparent over time, engagement and channel growth are indicators that the needle is moving in the proper direction.

Key performance indicators include engagement in your content and growth. It is important to ensure your content is reaching your audience and that they are interacting so that it reaches new audiences. Lead generation is not the primary focus of earned as it’s an initial touchpoint, however, it can also lead your audience down the funnel.

It’s Your Story – We Want to Help You Tell It

Ready to grow your organic presence? Proper social media management can be time consuming if you do it right.

We are here to be your partner, embedding ourselves in your business and culture to help you tell your story.